Development and content validation of the Telenursing Interaction and Satisfaction Questionnaire (TISQ)
Abstract Background Caller satisfaction with telephone advice nursing (TAN) is generally high, and the interaction is essential. However, a valid questionnaire exploring caller satisfaction in TAN with focus on perceived interaction is lacking. Objective To develop and assess content validity and te...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Wiley
2019-12-01
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Series: | Health Expectations |
Subjects: | |
Online Access: | https://doi.org/10.1111/hex.12945 |