La personne déclarée morte par l’appelant au service téléphonique d’urgence : une source de désalignement interactionnel

This article focuses on emergency calls. Drawing on research in the field of talk-in-interaction, it explores how reporting death often leads to communication difficulties between caller and call taker. The study is based on an investigation of a corpus of calls made to 9-1-1 emergency service. It d...

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Bibliographic Details
Main Authors: Marty Laforest, Jessica Rioux-Turcotte
Format: Article
Language:English
Published: Université du Québec à Montréal 2016-12-01
Series:Communiquer
Subjects:
Online Access:https://journals.openedition.org/communiquer/2046