THE GENUINE NEEDS OF CONFERENCE ATTENDEES: AN ANALYSIS BY THE MODERN QUALITY FUNCTION DEPLOYMENT

The primary purpose of this research is to understand the genuine needs of conference attendees regarding conference participation within a multi-dimensional perspective and to identify the priority of those needs via modern QFD methodology. The findings support the early studies on the fact that ac...

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Bibliographic Details
Main Authors: Gurhan Aktas, Banu Demirel
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2019-03-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v13-n1/2.pdf