Introducing Busy Customer Portfolio Using Hidden Markov Model
Due to the effective role of Markov models in customer relationship management (CRM), there is a lack of comprehensive literature review which contains all related literatures. In this paper the focus is on academic databases to find all the articles that had been published in 2011 and earlier. One...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Tehran
2011-09-01
|
| Series: | Iranian Journal of Management Studies |
| Subjects: | |
| Online Access: | http://ijms.ir/pg/05/ijms04205.pdf |