The impact of service quality attributes of beauty parlors towards customer loyalty through customer satisfaction and trust

This study aims to determine examine the positive impact of customer loyalty in a beauty parlor through customer satisfaction. The survey method was carried out in research using a questionnaire. This research is a random sampling research with a total of 144 Sister’s Beauty Studio customers as resp...

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Bibliographic Details
Main Authors: Maudy Mikha Maria Tambayong, Pauline h. Pattyranie tan
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2022-09-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
Subjects:
Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/1574