The potential of artificial intelligence (AI) to improve electronic word-of-mouth's (eWOM) efficacy

Internet-mediated online communication, particularly with regard to a product, brand, or organization, is known as electronic word-of-mouth (eWOM). Analyzing this open exchange of opinions and information about a company or product among consumers can be extremely useful for businesses. Opinion mini...

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Détails bibliographiques
Auteurs principaux: Baltezarević Radoslav V., Kwiatek Piotr B.
Format: Article
Langue:English
Publié: Institute of Serbian Culture Priština, Leposavić 2024-01-01
Collection:Baština
Sujets:
Accès en ligne:https://scindeks-clanci.ceon.rs/data/pdf/0353-9008/2024/0353-90082464093B.pdf