The Theatricality of Organizational Atmosphere
In recent years, it has been argued that the public sector should stage citizen experiences to put the human before the system. The paper explores how a public organization stages such citizen experience in practice. In order to do that, the paper builds on Gernot Böhme’s understanding of atmosphere...
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| Format: | Article |
| Language: | fra |
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UMR 1563 « Ambiances Architectures Urbanités »
2020-12-01
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| Series: | Ambiances |
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| Online Access: | http://journals.openedition.org/ambiances/3532 |