Classification of Legal Customers and Prediction of their Profitability using Customer Lifetime Value and Markov Chain (Case: A private bank in Iran)

Nowadays, customers are the most important sources of income for financial institutions and banks. According to the privatization process in the country and financial restrictions of banks, it is necessary to maintain and attract more profitable customers. Though, one of the most important methods t...

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Bibliographic Details
Main Author: Mohammad Taghi Taghavifard
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2017-06-01
Series:Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī
Subjects:
Online Access:https://jims.atu.ac.ir/article_7605_d642499fcea1282266a0410a0d34afd6.pdf