A PROPOSAL OF THE INFORMATION ARCHITECTURE POSITIONING IN THE MANAGEMENT OF THE TI SERVICES

The Information Technology Infrastructure Library (ITIL) provides a framework of best practices for managing of the information technology (IT) services. In the framework of this study it is clear that it does not have space in your body for information architecture. One of the goals information arc...

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Bibliographic Details
Main Author: Maurício Rocha Lyra
Format: Article
Language:English
Published: Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) 2011-01-01
Series:Brazilian Journal of Information Science
Subjects:
Online Access:http://www2.marilia.unesp.br/revistas/index.php/bjis/article/viewFile/505/1474