The impact of training on operational performance: the case of the customs service at Nikola Tesla airport in Belgrade
In this paper the impact of risk analysis and assessment training of the customs officers on improvement of their operational performances at Nikola Tesla airport in Belgrade is presented. The aim of the research is to measure the perception of the customs officers at the airport about the operation...
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| Format: | Article |
| Language: | English |
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University in Belgrade
2017-05-01
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| Series: | Serbian Journal of Management |
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| Online Access: | http://aseestant.ceon.rs/index.php/sjm/article/view/10539/pdf |