User Frustrations as Opportunities

User frustrations are an excellent source of new product ideas. Starting with this observation, this article describes an approach that entrepreneurs can use to discover business opportunities. Opportunity discovery starts with a problem that the user has, but may not be able to articulate. User-cen...

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Bibliographic Details
Main Author: Michael Weiss
Format: Article
Language:English
Published: Carleton University 2012-04-01
Series:Technology Innovation Management Review
Subjects:
Online Access:http://timreview.ca/sites/default/files/article_PDF/Weiss_TIMReview_April2012.pdf
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author Michael Weiss
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description User frustrations are an excellent source of new product ideas. Starting with this observation, this article describes an approach that entrepreneurs can use to discover business opportunities. Opportunity discovery starts with a problem that the user has, but may not be able to articulate. User-centered design techniques can help elicit those latent needs. The entrepreneur should then try to understand how users are solving their problem today, before proposing a solution that draws on the unique skills and technical capabilities available to the entrepreneur. Finally, an in-depth understanding of the user allows the entrepreneur to hone in on the points of difference and resonance that are the foundation of a strong customer value proposition.
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spelling doaj.art-ba4c378fefbb4a4f81fc0a03f30d50512022-12-22T01:12:53ZengCarleton UniversityTechnology Innovation Management Review1927-03212012-04-01April 2012: Technology Entrepreneurship1720User Frustrations as OpportunitiesMichael WeissUser frustrations are an excellent source of new product ideas. Starting with this observation, this article describes an approach that entrepreneurs can use to discover business opportunities. Opportunity discovery starts with a problem that the user has, but may not be able to articulate. User-centered design techniques can help elicit those latent needs. The entrepreneur should then try to understand how users are solving their problem today, before proposing a solution that draws on the unique skills and technical capabilities available to the entrepreneur. Finally, an in-depth understanding of the user allows the entrepreneur to hone in on the points of difference and resonance that are the foundation of a strong customer value proposition.http://timreview.ca/sites/default/files/article_PDF/Weiss_TIMReview_April2012.pdf entrepreneurshipopportunity developmentuser feedbackuser frustrationsvalue propositions
spellingShingle Michael Weiss
User Frustrations as Opportunities
Technology Innovation Management Review
entrepreneurship
opportunity development
user feedback
user frustrations
value propositions
title User Frustrations as Opportunities
title_full User Frustrations as Opportunities
title_fullStr User Frustrations as Opportunities
title_full_unstemmed User Frustrations as Opportunities
title_short User Frustrations as Opportunities
title_sort user frustrations as opportunities
topic entrepreneurship
opportunity development
user feedback
user frustrations
value propositions
url http://timreview.ca/sites/default/files/article_PDF/Weiss_TIMReview_April2012.pdf
work_keys_str_mv AT michaelweiss userfrustrationsasopportunities