Smartphone Users’ Satisfaction and Regional Aspects: Factors that Emerge from Online Reviews
This study aims to analyze which factors related to smartphone users’ satisfaction emerge from online reviews. In addition, as the study was conducted in Brazil which is a developing country with a lot of regional diversity, a secondary aim of this study is to test whether regional aspects can affec...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universidad Alberto Hurtado
2020-05-01
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Series: | Journal of Technology Management & Innovation |
Subjects: | |
Online Access: | https://www.jotmi.org/index.php/GT/article/view/3341 |