Effects of Systematic Changes in Commodity Arrangement on the Satisfaction of Supermarket Customers

Purpose: The paper investigates if relocation of goods at supermarkets, practised to boost sales, bothers customers and improves financial results of the stores. To explore this, a questionnaire-based poll was run, using questions, such as “Do you mind if commodity is not permanently in the same pl...

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Bibliographic Details
Main Authors: Josef Tošenovský, Filip Tošenovský, Ivana Dočkalová
Format: Article
Language:English
Published: Technical University of Kosice 2021-04-01
Series:Kvalita Inovácia Prosperita
Subjects:
Online Access:https://www.qip-journal.eu/index.php/QIP/article/view/1497