Customer Churn Prediction Approach Based on LLM Embeddings and Logistic Regression

Customer Churn Prediction Approach Based on LLM Embeddings and Logistic Regression

Nowadays, predicting customer churn is essential for the success of any company. Loyal customers generate continuous revenue streams, resulting in long-term success and growth. Moreover, companies are increasingly prioritizing the retention of existing customers due to the higher costs associated wi...

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Bibliographic Details
Main Authors: Meryem Chajia, El Habib Nfaoui
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Future Internet
Subjects:
customer churn
customer churn prediction
machine learning
LLMs
embedding
openAI
Online Access:https://www.mdpi.com/1999-5903/16/12/453

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https://www.mdpi.com/1999-5903/16/12/453

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