Warm experts for elderly users

This paper examines “warm experts”—that is, nonprofessional persons who help inexperienced users come to terms with digital devices—and their significance for the use of digital media in everyday life by elderly Swedes. We analyze data from a national survey (N = 1264) and from qualitative, semistru...

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Bibliographic Details
Main Authors: Tobias Olsson, Dino Viscovi
Format: Article
Language:English
Published: Centre of Sociological Research, Szczecin, Poland 2018-11-01
Series:Human Technology
Subjects:
Online Access:https://humantechnology.jyu.fi/archive/vol-14/issue-3/olsson_viscovi