Implementasi Metode Hear Them Out, Empathize, Apologize dan Taking Proper Action and Follow Up (Head) Sebagai Pelayanan Prima Bisnis Perhotelan
The purpose of this study was to determine the effect of hotel service quality on customer satisfaction. This research is a type of library research (library research). Sources of data studied in this research are books, scientific articles from journals, papers, magazines, etc., which are relevant...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Perkumpulan Alumni dan Santri Mahyajatul Qurro'
2021-04-01
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| Series: | Ascarya |
| Subjects: | |
| Online Access: | https://journal.ascarya.or.id/index.php/iscs/article/view/11 |