Sports Sellers’ Psychological Capacity Effect on Sales Amount and Client Satisfaction

Sports Sellers’ Psychological Capacity Effect on Sales Amount and Client Satisfaction

Purpose: This study aimed to evaluate the effect of the psychological capacity of sports sellers on sales amount and client satisfaction mediated by Client-centred behavior.Methodology: The research was applied correlational. Iranian leading sports sellers were selected as a sample. Data were collec...

Full description

Bibliographic Details
Main Authors: Hassan Gharehkhani, Behzad Izadi, Ziba Nasiri
Format: Article
Language:English
Published: Alzahra University 2022-07-01
Series:Sports Business Journal
Subjects:
client-oriented behavior
client satisfaction
psychological capacities
sales amount
social exchange theory
Online Access:https://sbj.alzahra.ac.ir/article_6760_1e5404d7f5490562d9addff02f150cb9.pdf

Internet

https://sbj.alzahra.ac.ir/article_6760_1e5404d7f5490562d9addff02f150cb9.pdf

Similar Items