Repurchase intentions of new e-commerce users in the COVID-19 context: The mediation role of brand love

The use of e-commerce has exploded due to the impact of COVID-19. People with no experience in e-commerce prior to the COVID-19 pandemic began online shopping for their safety following the pandemic outbreak. As such, these newly joined customers have played a vital role in the rapid development of...

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Bibliographic Details
Main Authors: Yi Ding, Ruonan Tu, Yahong Xu, Sung Kyu Park
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-08-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.968722/full