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Nowadays companies increasingly derive revenue from the creation and sustenance of long-term relationships with their customers. In such an environment, marketing serves the purpose of maximizing customer lifetime value (CLV) and customer equity, which is the sum of the lifetime values of the compan...

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Bibliographic Details
Main Authors: بابک سهرابی, امیر خانلری
Format: Article
Language:fas
Published: University of Tehran 2007-08-01
Series:بررسی‌های حسابداری و حسابرسی
Subjects:
Online Access:https://acctgrev.ut.ac.ir/article_18552_3c49bb9a53ce8058c5e7d811b5515f2d.pdf