Practice of standard management of outpatient complaints (门诊投诉患者临床规范处理实践)

Objective To observe the practice of standard management of outpatient complaints and improve the quality of outpatient medical care. Methods Total of 72 cases of outpatient complaints received from July 2020 to august 2020 were included as the control group, and another 72 cases of outpatient com...

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Bibliographic Details
Main Authors: WANG Shengmei (王升梅), CHEN Jianyu (陈建玉), CHEN Mingxia (陈铭霞)
Format: Article
Language:zho
Published: Association of Integrative Nursing 2022-05-01
Series:中西医结合护理
Subjects:
Online Access:http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201086