The Quality in Electronic Services Jogja City Government

This research aims to measure public service satisfaction through the electronic service in jogja city government.Tthis study is a qualitative research with descriptive analytic method. It also analyzest with normative theory as comparison. In this case, the research explore take of e-ktp, E-ktp ha...

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Bibliographic Details
Main Author: Dody Mulyanto
Format: Article
Language:English
Published: Governmental Science Laboratory, Faculty of Social and Political Sciences, Universitas Riau 2020-11-01
Series:Nakhoda: Jurnal Ilmu Pemerintahan
Subjects:
Online Access:https://nakhoda.ejournal.unri.ac.id/index.php/njip/article/view/93