Reflection of the principle - a consumer, managing relations (CMR) in the assortment policy of the existing players in the food industry
The article presents an overview of customer relationship management approaches. These approaches are associated with CRM and CMR systems. The key aspects in them are personalization and individualization in working with consumers, which provides certain advantages for catering companies, includi...
Main Authors: | , , , |
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Format: | Article |
Language: | Russian |
Published: |
Maykop State Technological University
2023-07-01
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Series: | Новые технологии |
Subjects: | |
Online Access: | https://newtechology.mkgtu.ru/jour/article/view/658 |