Research on factors determining loyalty of costumers of companies providing accommodation and catering services in Lithuania
Changing technologies, increasing customer expectations and competition between organizations lead to the fact that the study of factors determining customer loyalty can become a suitable organizational solution for attracting, maintaining and minimizing turnover of consumers. Consumer loyalty is r...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2023-12-01
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Series: | Mokslas: Lietuvos Ateitis |
Subjects: | |
Online Access: | https://journals.vilniustech.lt/index.php/MLA/article/view/19824 |