The Impact of the E-Service Quality (E-SQ) of Online Databases on Users' Behavioural Intentions: A Perspective of Postgraduate Students
This study aimed to explore the impact of the e-service quality (E-SQ) of the online academic databases offered in the Jordanian academic institutions on end users' behavioural intentions. To do that, the current study employed a quantitative survey approach to test a set of hypotheses and ans...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
EconJournals
2016-01-01
|
| Series: | International Review of Management and Marketing |
| Online Access: | https://econjournals.com/index.php/irmm/article/view/1431 |