Patients prefer artificial intelligence to a human provider, provided the AI is better than the human: A commentary on Longoni, Bonezzi and Morewedge (2019)
We call attention to an important, but overlooked finding in research reported by Longoni, Bonezzi and Morewedge (2019). Longoni et al. claim that people always prefer a human to an artificially intelligent (AI) medical provider. We show that this was only the case when the historical performance of...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Cambridge University Press
2020-05-01
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| Series: | Judgment and Decision Making |
| Subjects: | |
| Online Access: | https://www.cambridge.org/core/product/identifier/S1930297500007221/type/journal_article |