From Clicks to Carts: Exploring the Role of Unboxing YouTube videos in Driving the Smartphone Purchasing intention of Generation Z and Millennials in Sri Lanka

User-generated videos (UGVs), that is, videos generated by users as opposed to by manufacturers or sellers, have become increasingly popular, especially with Generation Zs and millennials. Using platforms like YouTube, UGVs create awareness and influence purchasing decisions through reviews. This st...

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Bibliographic Details
Main Authors: Dilshan, H.P, Patabendige, S.S.J
Format: Article
Language:English
Published: Faculty of Commerce & Manangement Studies, University of Kelaniya 2023-12-01
Series:Kelaniya Journal of Management
Subjects:
Online Access:https://kjm.sljol.info/articles/10.4038/kjm.v12i3.7778