The role of Instagram social media marketing activities and brand equity towards airlines customer response

Recent research on Social Media Marketing Activities (SMMA) in the airline industry emphasizes on areas of brand equity, but some research has looked into the function of brand equity in determining the impact of SMMAs on customers. This study aims to find out how service users and follower...

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Bibliographic Details
Main Authors: Adhi Prasetio, Deimas Aulia Rahman, Fetty Poerwita Sary, Rina D. Pasaribu, Moh. Riza Sutjipto
Format: Article
Language:English
Published: Growing Science 2022-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol6/ijdns_2022_91.pdf