Unanticipated learning effects in videoconference continuous professional development
Introduction: The COVID-19 pandemic accelerated use of technology like videoconferencing (VC) in healthcare settings to maintain clinical teaching and continuous professional development (CPD) activities. Sociomaterial theory highlights the relationship of humans with sociomaterial forces, including...
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| Format: | Article |
| Language: | English |
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National University of Singapore
2021-10-01
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| Series: | The Asia Pacific Scholar |
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| Online Access: | https://medicine.nus.edu.sg/taps/unanticipated-learning-effects-in-videoconference-continuous-professional-development/ |
| _version_ | 1818976040543846400 |
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| author | Caroline Choo Phaik Ong Candy Suet Cheng Choo Nigel Choon Kiat Tan Lin Yin Ong |
| author_facet | Caroline Choo Phaik Ong Candy Suet Cheng Choo Nigel Choon Kiat Tan Lin Yin Ong |
| author_sort | Caroline Choo Phaik Ong |
| collection | DOAJ |
| description | Introduction: The COVID-19 pandemic accelerated use of technology like videoconferencing (VC) in healthcare settings to maintain clinical teaching and continuous professional development (CPD) activities. Sociomaterial theory highlights the relationship of humans with sociomaterial forces, including technology. We used sociomaterial framing to review effect on CPD learning outcomes of morbidity and mortality meetings (M&M) when changed from face-to-face (FTF) to VC.
Methods: All surgical department staff were invited to participate in a survey about their experience of VC M&M compared to FTF M&M. Survey questions focused on technological impact of the learning environment and CPD outcomes. Respondents used 5-point Likert scale and free text for qualitative responses. De-identified data was analysed using Chi-squared comparative analysis with p<0.05 significance, and qualitative responses categorised.
Results: Of 42 invited, 30 (71.4%) responded. There was no significant difference in self-reported perception of CPD learning outcomes between FTF and VC M&M. Participants reported that VC offered more convenient meeting access, improved ease of presentation and viewing but reduced engagement. VC technology allowed alternative communication channels that improved understanding and increased junior participation. Participants requested more technological support, better connectivity and guidance on VC etiquette.
Conclusion: VC technology had predictable effects of improved access, learning curve problems and reduced interpersonal connection. Sociomaterial perspective revealed additional unexpected VC behaviours of chat box use that augmented CPD learning. Recognising the sociocultural and emotional impact of technology improves planning and learner support when converting FTF to VC M&M. |
| first_indexed | 2024-12-20T16:05:32Z |
| format | Article |
| id | doaj.art-beab610a0ab74d8bacec9afeebfb7fdc |
| institution | Directory Open Access Journal |
| issn | 2424-9335 2424-9270 |
| language | English |
| last_indexed | 2024-12-20T16:05:32Z |
| publishDate | 2021-10-01 |
| publisher | National University of Singapore |
| record_format | Article |
| series | The Asia Pacific Scholar |
| spelling | doaj.art-beab610a0ab74d8bacec9afeebfb7fdc2022-12-21T19:34:10ZengNational University of SingaporeThe Asia Pacific Scholar2424-93352424-92702021-10-016413514110.29060/TAPS.2021-6-4/SC2484Unanticipated learning effects in videoconference continuous professional developmentCaroline Choo Phaik Ong0Candy Suet Cheng Choo1Nigel Choon Kiat Tan2Lin Yin Ong3Department of Paediatric Surgery, KK Women’s and Children’s Hospital, SingHealth, Singapore; SingHealth Duke-NUS Academic Medical Centre, SingaporeDepartment of Paediatric Surgery, KK Women’s and Children’s Hospital, SingHealth, SingaporeSingHealth Duke-NUS Academic Medical Centre, Singapore; Department of Neurology, National Neuroscience Institute, SingHealth, Singapore Department of Paediatric Surgery, KK Women’s and Children’s Hospital, SingHealth, Singapore; SingHealth Duke-NUS Academic Medical Centre, SingaporeIntroduction: The COVID-19 pandemic accelerated use of technology like videoconferencing (VC) in healthcare settings to maintain clinical teaching and continuous professional development (CPD) activities. Sociomaterial theory highlights the relationship of humans with sociomaterial forces, including technology. We used sociomaterial framing to review effect on CPD learning outcomes of morbidity and mortality meetings (M&M) when changed from face-to-face (FTF) to VC. Methods: All surgical department staff were invited to participate in a survey about their experience of VC M&M compared to FTF M&M. Survey questions focused on technological impact of the learning environment and CPD outcomes. Respondents used 5-point Likert scale and free text for qualitative responses. De-identified data was analysed using Chi-squared comparative analysis with p<0.05 significance, and qualitative responses categorised. Results: Of 42 invited, 30 (71.4%) responded. There was no significant difference in self-reported perception of CPD learning outcomes between FTF and VC M&M. Participants reported that VC offered more convenient meeting access, improved ease of presentation and viewing but reduced engagement. VC technology allowed alternative communication channels that improved understanding and increased junior participation. Participants requested more technological support, better connectivity and guidance on VC etiquette. Conclusion: VC technology had predictable effects of improved access, learning curve problems and reduced interpersonal connection. Sociomaterial perspective revealed additional unexpected VC behaviours of chat box use that augmented CPD learning. Recognising the sociocultural and emotional impact of technology improves planning and learner support when converting FTF to VC M&M.https://medicine.nus.edu.sg/taps/unanticipated-learning-effects-in-videoconference-continuous-professional-development/teleconferencingmorbidity and mortality meetingcontinuous professional developmentsociomaterial theory |
| spellingShingle | Caroline Choo Phaik Ong Candy Suet Cheng Choo Nigel Choon Kiat Tan Lin Yin Ong Unanticipated learning effects in videoconference continuous professional development The Asia Pacific Scholar teleconferencing morbidity and mortality meeting continuous professional development sociomaterial theory |
| title | Unanticipated learning effects in videoconference continuous professional development |
| title_full | Unanticipated learning effects in videoconference continuous professional development |
| title_fullStr | Unanticipated learning effects in videoconference continuous professional development |
| title_full_unstemmed | Unanticipated learning effects in videoconference continuous professional development |
| title_short | Unanticipated learning effects in videoconference continuous professional development |
| title_sort | unanticipated learning effects in videoconference continuous professional development |
| topic | teleconferencing morbidity and mortality meeting continuous professional development sociomaterial theory |
| url | https://medicine.nus.edu.sg/taps/unanticipated-learning-effects-in-videoconference-continuous-professional-development/ |
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