Information Quality or Entities’ Interactivity? Understanding the Determinants of Social Network-Based Brand Community Participation
The customer’s participation is important to the survival of a brand community. By drawing on flow theory, this research identified the most important factors that motivate the customers’ participation intention than others in a social network-based brand community. Data were col...
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
MDPI AG
2019-04-01
|
Series: | Future Internet |
Subjects: | |
Online Access: | https://www.mdpi.com/1999-5903/11/4/87 |