Antecedents of Webrooming in Omnichannel Retailing

Although webrooming has become common practice in omnichannel consumer behavior, only a few empirical studies have managed to shed light on the phenomenon. With this research work, we aim to investigate important antecedents of webrooming. We base our conceptual framework on anticipated utility theo...

Full description

Bibliographic Details
Main Authors: Kristina Kleinlercher, Marc Linzmajer, Peter C. Verhoef, Thomas Rudolph
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-11-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2020.606798/full