Tourists’ satisfaction from quality of tourism services based on SERVQUAL model (case study: restaurants in Tehran Darakeh area)
Tourism is a service industry which is mainly affected by the quality of services. Moreover, it can be stated that quality of services and tourists satisfaction are important factors in tourism planning, getting to which may help develop tourism. In this study it is intended to evaluate satisfaction...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
University of Tabriz
2019-01-01
|
| Series: | نشریه جغرافیا و برنامهریزی |
| Subjects: | |
| Online Access: | https://geoplanning.tabrizu.ac.ir/article_8461_2124d68aba053b4c0752b4debe90ba13.pdf |