Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product

This study aims to explore the components of students’ course selection process and overlooking these components from marketing perspective. Three focus groups were administered. Data revealed that the focus groups participants’ responses are congregated in two main categories: (1) WOM related evalu...

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Main Authors: Goknil N. Kocak, N. Serdar Sever
Format: Article
Language:English
Published: EconJournals 2011-03-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://dergipark.org.tr/tr/pub/irmm/issue/32066/354969?publisher=http-www-cag-edu-tr-ilhan-ozturk
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author Goknil N. Kocak
N. Serdar Sever
author_facet Goknil N. Kocak
N. Serdar Sever
author_sort Goknil N. Kocak
collection DOAJ
description This study aims to explore the components of students’ course selection process and overlooking these components from marketing perspective. Three focus groups were administered. Data revealed that the focus groups participants’ responses are congregated in two main categories: (1) WOM related evaluations. (2) Official concerns based evaluations. The WOM related evaluations were emerged as follows; (1.1) instructors’ in-class performance, (1.2) the degree of attractiveness of course-related virtual environment, (1.3) the toughness of course assignments and their grading policies. Official concerns based evaluations were surfaced as follows; (2.1) level of academic and practical experience of instructors (2.2) the use of computer-enhanced learning technologies. Like consumer purchase decision process it is observed that, students too seek reliable information and gather information mainly from senior students in the form of WOM activities; and courses and instructors’ performance factors which are counterparts of product and services in academia are evaluated based on information in WOM activities.
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spelling doaj.art-bf45cbc03d604c78b733eb1d409c68002023-02-15T16:09:02ZengEconJournalsInternational Review of Management and Marketing2146-44052011-03-0111171032Should I Take It or Should I Not? Exploration of Students’ Course Choice as a ProductGoknil N. KocakN. Serdar SeverThis study aims to explore the components of students’ course selection process and overlooking these components from marketing perspective. Three focus groups were administered. Data revealed that the focus groups participants’ responses are congregated in two main categories: (1) WOM related evaluations. (2) Official concerns based evaluations. The WOM related evaluations were emerged as follows; (1.1) instructors’ in-class performance, (1.2) the degree of attractiveness of course-related virtual environment, (1.3) the toughness of course assignments and their grading policies. Official concerns based evaluations were surfaced as follows; (2.1) level of academic and practical experience of instructors (2.2) the use of computer-enhanced learning technologies. Like consumer purchase decision process it is observed that, students too seek reliable information and gather information mainly from senior students in the form of WOM activities; and courses and instructors’ performance factors which are counterparts of product and services in academia are evaluated based on information in WOM activities.https://dergipark.org.tr/tr/pub/irmm/issue/32066/354969?publisher=http-www-cag-edu-tr-ilhan-ozturkproduct choice wom students focus group exploration virtual environment
spellingShingle Goknil N. Kocak
N. Serdar Sever
Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product
International Review of Management and Marketing
product choice
wom
students
focus group
exploration
virtual environment
title Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product
title_full Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product
title_fullStr Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product
title_full_unstemmed Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product
title_short Should I Take It or Should I Not? Exploration of Students’ Course Choice as a Product
title_sort should i take it or should i not exploration of students course choice as a product
topic product choice
wom
students
focus group
exploration
virtual environment
url https://dergipark.org.tr/tr/pub/irmm/issue/32066/354969?publisher=http-www-cag-edu-tr-ilhan-ozturk
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