PENGARUH KEPERCAYAAN, KOMITMEN, KOMUNIKASI, PENANGANAN MASALAH DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK MUAMALAT DI SURABAYA.
Customer loyalty is one of the factors influencing the level of sales in a company. Every companyis trying hard to compete so that they can perform various strategies. By doing so, theyare supposed to create their customer loyalty well for each of the goods or services offered.Beside, within this ef...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Research Center and Community Services
2011-10-01
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Series: | Journal of Business & Banking |
Subjects: | |
Online Access: | https://journal.perbanas.ac.id/index.php/jbb/article/view/152 |