PENGARUH KEPERCAYAAN, KOMITMEN, KOMUNIKASI, PENANGANAN MASALAH DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK MUAMALAT DI SURABAYA.

Customer loyalty is one of the factors influencing the level of sales in a company. Every companyis trying hard to compete so that they can perform various strategies. By doing so, theyare supposed to create their customer loyalty well for each of the goods or services offered.Beside, within this ef...

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Detalles Bibliográficos
Autores principales: Fitri Ningtyas, Basuki Rachmad
Formato: Artículo
Lenguaje:English
Publicado: Research Center and Community Services 2011-10-01
Colección:Journal of Business & Banking
Materias:
Acceso en línea:https://journal.perbanas.ac.id/index.php/jbb/article/view/152