COMPARISON OF THE EFFECTIVENESS ONLINE AND OFFLINE REGISTRATION SYSTEM ON PATIENT WAITING TIME IN PRIMARY HEALTH CARE SEMARANG USING QUEUING THEORY

COMPARISON OF THE EFFECTIVENESS ONLINE AND OFFLINE REGISTRATION SYSTEM ON PATIENT WAITING TIME IN PRIMARY HEALTH CARE SEMARANG USING QUEUING THEORY

The online registration system at Semarang's Primary Health Care has been implemented in 2018, but online registration users are still small. The purpose of this study was to compare the effectiveness of online and offline registration at waiting times using variables in queuing theory. Researc...

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Bibliographic Details
Main Authors: Evina Widianawati, Faik Agiwahyuanto, Trianni Trianni, Adelia Ayu Sabrina, Dimas Angga Febian
Format: Article
Language:English
Published: Kresnamedia Publisher 2021-03-01
Series:Jurnal Riset Informatika
Subjects:
online registration
waiting time
queuing theory
Online Access:https://ejournal.kresnamediapublisher.com/index.php/jri/article/view/227

Internet

https://ejournal.kresnamediapublisher.com/index.php/jri/article/view/227

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