Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening

Our objective was to determine which messaging approaches from a marketing campaign were most effective in recruiting African American individuals to a glaucoma screening and research study. We conducted a multimedia marketing campaign in Philadelphia from 01/31/2018 to 06/30/2018. Messaging approac...

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Main Authors: Ava Kikut, Marquis Vaughn, Rebecca Salowe, Mohima Sanyal, Sayaka Merriam, Roy Lee, Emily Becker, Sara Lomax-Reese, Monica Lewis, Robert Ryan, Ahmara Ross, Qi N. Cui, Victoria Addis, Prithvi S. Sankar, Eydie Miller-Ellis, Carolyn Cannuscio, Joan O'Brien
Format: Article
Language:English
Published: Elsevier 2020-03-01
Series:Preventive Medicine Reports
Online Access:http://www.sciencedirect.com/science/article/pii/S2211335520300176
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author Ava Kikut
Marquis Vaughn
Rebecca Salowe
Mohima Sanyal
Sayaka Merriam
Roy Lee
Emily Becker
Sara Lomax-Reese
Monica Lewis
Robert Ryan
Ahmara Ross
Qi N. Cui
Victoria Addis
Prithvi S. Sankar
Eydie Miller-Ellis
Carolyn Cannuscio
Joan O'Brien
author_facet Ava Kikut
Marquis Vaughn
Rebecca Salowe
Mohima Sanyal
Sayaka Merriam
Roy Lee
Emily Becker
Sara Lomax-Reese
Monica Lewis
Robert Ryan
Ahmara Ross
Qi N. Cui
Victoria Addis
Prithvi S. Sankar
Eydie Miller-Ellis
Carolyn Cannuscio
Joan O'Brien
author_sort Ava Kikut
collection DOAJ
description Our objective was to determine which messaging approaches from a marketing campaign were most effective in recruiting African American individuals to a glaucoma screening and research study. We conducted a multimedia marketing campaign in Philadelphia from 01/31/2018 to 06/30/2018. Messaging approaches included radio advertisements and interviews (conducted in partnership with a local radio station with a large African American listener base), print materials, event tables, and online postings. Participants received free glaucoma screenings and the opportunity to enroll in our glaucoma genetics study. These screenings allowed individuals with glaucoma to receive a full examination and treatment plan with a glaucoma specialist, as well as to contribute to future efforts to identify genetic variants underlying this disease. We compared inquiry, enrollment, and cost yield for each messaging approach. Our campaign resulted in 154 unique inquiries, with 98 patients receiving glaucoma screenings (64%) and 60 patients enrolling in our study (39%). Commercials on WURD radio yielded the highest number of inquiries (62%) and enrollments (62%), but at relatively high cost ($814/enrolled patient). The most inexpensive approach that yielded more than five enrollments was postcards ($429/enrolled patient). Our campaign suggests that high-frequency commercials and postcards distributed at targeted healthcare locations are particularly effective and affordable options for connecting with the African American community. Our findings can help to inform recruitment efforts for other understudied diseases in minority populations. Keywords: African Americans, Minority populations, Marketing campaign, Ophthalmology, Glaucoma, Screenings, Blindness
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spelling doaj.art-bfbfc26a9e1142bca5f7a999a217ca4a2022-12-22T00:52:35ZengElsevierPreventive Medicine Reports2211-33552020-03-0117Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screeningAva Kikut0Marquis Vaughn1Rebecca Salowe2Mohima Sanyal3Sayaka Merriam4Roy Lee5Emily Becker6Sara Lomax-Reese7Monica Lewis8Robert Ryan9Ahmara Ross10Qi N. Cui11Victoria Addis12Prithvi S. Sankar13Eydie Miller-Ellis14Carolyn Cannuscio15Joan O'Brien16Scheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAWURD Radio, Philadelphia, PA, USAWURD Radio, Philadelphia, PA, USATrialX, New York, NY, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USADepartment of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USAScheie Eye Institute, University of Pennsylvania, Philadelphia, PA, USA; Corresponding author at: Scheie Eye Institute, 51 N. 39th Street, Philadelphia, PA 19104, USA.Our objective was to determine which messaging approaches from a marketing campaign were most effective in recruiting African American individuals to a glaucoma screening and research study. We conducted a multimedia marketing campaign in Philadelphia from 01/31/2018 to 06/30/2018. Messaging approaches included radio advertisements and interviews (conducted in partnership with a local radio station with a large African American listener base), print materials, event tables, and online postings. Participants received free glaucoma screenings and the opportunity to enroll in our glaucoma genetics study. These screenings allowed individuals with glaucoma to receive a full examination and treatment plan with a glaucoma specialist, as well as to contribute to future efforts to identify genetic variants underlying this disease. We compared inquiry, enrollment, and cost yield for each messaging approach. Our campaign resulted in 154 unique inquiries, with 98 patients receiving glaucoma screenings (64%) and 60 patients enrolling in our study (39%). Commercials on WURD radio yielded the highest number of inquiries (62%) and enrollments (62%), but at relatively high cost ($814/enrolled patient). The most inexpensive approach that yielded more than five enrollments was postcards ($429/enrolled patient). Our campaign suggests that high-frequency commercials and postcards distributed at targeted healthcare locations are particularly effective and affordable options for connecting with the African American community. Our findings can help to inform recruitment efforts for other understudied diseases in minority populations. Keywords: African Americans, Minority populations, Marketing campaign, Ophthalmology, Glaucoma, Screenings, Blindnesshttp://www.sciencedirect.com/science/article/pii/S2211335520300176
spellingShingle Ava Kikut
Marquis Vaughn
Rebecca Salowe
Mohima Sanyal
Sayaka Merriam
Roy Lee
Emily Becker
Sara Lomax-Reese
Monica Lewis
Robert Ryan
Ahmara Ross
Qi N. Cui
Victoria Addis
Prithvi S. Sankar
Eydie Miller-Ellis
Carolyn Cannuscio
Joan O'Brien
Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening
Preventive Medicine Reports
title Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening
title_full Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening
title_fullStr Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening
title_full_unstemmed Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening
title_short Evaluation of a multimedia marketing campaign to engage African American patients in glaucoma screening
title_sort evaluation of a multimedia marketing campaign to engage african american patients in glaucoma screening
url http://www.sciencedirect.com/science/article/pii/S2211335520300176
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