The impact of service quality and passenger satisfaction on passenger loyalty of Petra shuttle bus
To provide alternatives for students that usually using a private vehicle for traveling to campus and to optimize current parking supply, Petra Christian University has prepared Petra Shuttle Bus (PSB) that has started its service since April 2022. This study examines the most sensitive attribute th...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2023-01-01
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| Series: | E3S Web of Conferences |
| Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/66/e3sconf_iccim2023_03010.pdf |