Using Baldrige Performance Excellence Program Approaches in the Pursuit of Radiation Oncology Quality Care, Patient Satisfaction and Workforce Commitment

The Malcolm Baldrige National Quality Improvement Act was signed into law in 1987 to advance U.S. business competitiveness and economic growth. Administered by the National Institute of Standards and Technology (NIST), the Act created the Baldrige National Quality Program, recently renamed the Baldr...

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Bibliographic Details
Main Author: Edward eSternick
Format: Article
Language:English
Published: Frontiers Media S.A. 2011-06-01
Series:Frontiers in Oncology
Subjects:
Online Access:http://journal.frontiersin.org/Journal/10.3389/fonc.2011.00009/full