System for customers’ routing based on their emotional state and age in public services systems
In this paper, we have developed a system for assigning customers to the routes based on their emotional state and age in Public Service Systems (PSSs). The Squeeze-and-Excitation (SE) method was used to develop the models, it improves the efficiency of the Deep Convolutional Neural Networks (DCNN...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Saint Petersburg National Research University of Information Technologies, Mechanics and Optics (ITMO University)
2023-10-01
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| Series: | Naučno-tehničeskij Vestnik Informacionnyh Tehnologij, Mehaniki i Optiki |
| Subjects: | |
| Online Access: | https://ntv.ifmo.ru/file/article/22373.pdf |