A QFD‐based approach for the development of smart product‐service systems
Abstract The paper proposes a novel method for the development of smart product‐service systems (Smart‐PSSs) by focusing on the analysis of customer requirements and the selection of those features that can practically enhance the smart capabilities of the offering. To achieve such a goal, a quality...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2023-11-01
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| Series: | Engineering Reports |
| Subjects: | |
| Online Access: | https://doi.org/10.1002/eng2.12665 |