A QFD‐based approach for the development of smart product‐service systems

Abstract The paper proposes a novel method for the development of smart product‐service systems (Smart‐PSSs) by focusing on the analysis of customer requirements and the selection of those features that can practically enhance the smart capabilities of the offering. To achieve such a goal, a quality...

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Détails bibliographiques
Auteurs principaux: Mario Fargnoli, Nicolas Haber
Format: Article
Langue:English
Publié: Wiley 2023-11-01
Collection:Engineering Reports
Sujets:
Accès en ligne:https://doi.org/10.1002/eng2.12665