A Comparative Sentiment Analysis of Airline Customer Reviews Using Bidirectional Encoder Representations from Transformers (BERT) and Its Variants
The applications of artificial intelligence (AI) and natural language processing (NLP) have significantly empowered the safety and operational efficiency within the aviation sector for safer and more efficient operations. Airlines derive informed decisions to enhance operational efficiency and strat...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2023-12-01
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| Series: | Mathematics |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2227-7390/12/1/53 |