DETERMINANTES DO DESEMPENHO EMPRESARIAL E DAS VENDAS CRUZADAS NO VAREJO
The paper goal is to identify the predictors of the sales team that determine business performance and cross-selling in the relationship marketing. In the theoretical model, we suggested hypotheses that are associated with sales performance and cross-selling. In terms of results, cross-selling and s...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo
2013-10-01
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Series: | RAE: Revista de Administração de Empresas |
Subjects: | |
Online Access: | http://rae.fgv.br/sites/rae.fgv.br/files/artigos/determinantes_do_desempenho_empresarial_e_das_vendas_cruzadas_no_varejo.pdf |