Digital distribution of hospitality services in the context of the COVID-19 pandemic

The rapid implementation of digital technologies in all spheres of society resulted from the evolution of consumer needs and IT breakthroughs, the acceleration of which was caused by the COVID-19 pandemic. Lockdowns restricted physical contacts in customer service, highlighting the urgent need to di...

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Bibliographic Details
Main Authors: Liudmyla Bovsh, Alla Rasulova, Myroslava Bosovska, Margaryta Boiko, Alla Okhrimenko
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2022-02-01
Series:Tourism & Travelling
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16181/TT_2020-2021_01_Bovsh.pdf