Digital distribution of hospitality services in the context of the COVID-19 pandemic
The rapid implementation of digital technologies in all spheres of society resulted from the evolution of consumer needs and IT breakthroughs, the acceleration of which was caused by the COVID-19 pandemic. Lockdowns restricted physical contacts in customer service, highlighting the urgent need to di...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
LLC "CPC "Business Perspectives"
2022-02-01
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Series: | Tourism & Travelling |
Subjects: | |
Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16181/TT_2020-2021_01_Bovsh.pdf |