Pengaruh Kualitas Produk Terhadap Kepuasan, Reputasi Merek Dan Loyalitas Konsumen Jamu Tolak Angin Pt. Sido Muncul
One of the key factor that PT Sido Muncul concerns about its Jamu Tolak Angin is the customer loyalty. The increase number of loyal customers can be considered as the success of the company’s product amidst the competition. This research is conducted to find out whether the product’s quality influen...
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Format: | Article |
Language: | English |
Published: |
Universitas Airlangga
2011-08-01
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Series: | Jurnal Manajemen Teori dan Terapan |
Online Access: | https://e-journal.unair.ac.id/JMTT/article/view/2415 |