Word of mouth on the Internet: Cross-cultural analysis

Development of the Internet and the technology of user generated content, allowed informal online communication between consumers (word of mouth). As the intensity of word of mouth on the Internet is growing, in terms of customers' comments, reviews on the products and services, and its potenti...

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Bibliographic Details
Main Author: Mitić Sanja
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2020-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2020/0354-34712002088M.pdf