The impacts of patient mistreatment on healthcare workers’ role behaviors: a study in Chinese Fangcang shelter hospitals

The impacts of patient mistreatment on healthcare workers’ role behaviors: a study in Chinese Fangcang shelter hospitals

Abstract Background Fangcang shelter hospitals have played an important role in the battle against the COVID-19 epidemic in China. Patients’ verbal and physical attacks on medical workforce are prone to occur in such hospitals. This study explored the impacts of patient mistreatment on healthcare wo...

Full description

Bibliographic Details
Main Authors: Wei Yan, Na Bao, Shuangjiang Zheng, Huan Wang, Dongmei Yue, Li Chen
Format: Article
Language:English
Published: BMC 2023-11-01
Series:BMC Nursing
Subjects:
Patient mistreatment
Emotional exhaustion
Service performance
Patient-oriented organizational citizenship behavior
Displaced aggression by patients
Online Access:https://doi.org/10.1186/s12912-023-01574-5

Internet

https://doi.org/10.1186/s12912-023-01574-5

Similar Items