Seven Aspects of Healthcare Customer Satisfaction And Factors Affecting It Within Emergency Department

Objectives: This study aimed at investigating seven aspects, which are believed to be critical for healthcare customer satisfaction level, as well as determining underlying factors affecting them within the emergency department. Design: A quantitative and cross-sectional study design, with deduc...

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Bibliographic Details
Main Authors: Muhammad Irfan Irfan, Mirza Kashif Baig
Format: Article
Language:English
Published: ACHSM 2023-10-01
Series:Asia Pacific Journal of Health Management
Subjects:
Online Access:https://journal.achsm.org.au/index.php/achsm/article/view/1743