How Peer Abusive Supervision Affects Sales Employees’ Customer Knowledge Hiding: The Roles of Rivalry and Schadenfreude

How Peer Abusive Supervision Affects Sales Employees’ Customer Knowledge Hiding: The Roles of Rivalry and Schadenfreude

Zhuang Ma,1 Linpei Song,2 Jun Huang3 1International Business School, Chongqing Technology and Business University, Chongqing, People’s Republic of China; 2School of Business Administration, Gachon University, Seongnam-si, South Korea; 3School of Economics and Management, Southwest University, Chongq...

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Bibliographic Details
Main Authors: Ma Z, Song L, Huang J
Format: Article
Language:English
Published: Dove Medical Press 2022-05-01
Series:Psychology Research and Behavior Management
Subjects:
peer abusive supervision
customer knowledge hiding
rivalry
schadenfreude
sales employees
Online Access:https://www.dovepress.com/how-peer-abusive-supervision-affects-sales-employees-customer-knowledg-peer-reviewed-fulltext-article-PRBM

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https://www.dovepress.com/how-peer-abusive-supervision-affects-sales-employees-customer-knowledg-peer-reviewed-fulltext-article-PRBM

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