A Text Segmentation Approach for Automated Annotation of Online Customer Reviews, Based on Topic Modeling

Online customer review classification and analysis have been recognized as an important problem in many domains, such as business intelligence, marketing, and e-governance. To solve this problem, a variety of machine learning methods was developed in the past decade. Existing methods, however, eithe...

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Bibliographic Details
Main Authors: Valentinus Roby Hananto, Uwe Serdült, Victor Kryssanov
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/12/7/3412