Presenting a Pattern for Comprehending the Cost of Misbehavior of Staffs in Banks' Branches

This study intended to present a pattern for comprehending the cost of misbehaviors of staffs in banks’ branches, by qualitative Approach and grounded theory. The population of this study was the staffs and managers of bank branches in Ilam city. By applying purposeful model of sampling, 40 person w...

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Bibliographic Details
Main Authors: Zaynab Tolabi, Esfandyar Mohammadi, Boroumand Khodadadian
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2019-12-01
Series:مطالعات مدیریت بهبود و تحول
Subjects:
Online Access:https://jmsd.atu.ac.ir/article_10712_ce428b2b9ffaddde6c68e28cc1ce875d.pdf